Courtesy of SPCA Tampa Bay

SPCA Tampa Bay has been innovating a lot these past couple of months. With those new innovations, inevitably come new pitfalls. Our team is currently struggling with some of the consequences of moving our veterinary center to curbside and drop-off pick-up. We’ve asked clients to call to check-in but it’s clogging up our phone lines. Clients give vague descriptions of their cars which leaves our staff searching the parking lot for longer than they should. Additionally, some local facilities around us have closed and subsequently increased the number of clients we get seeking treatment.